Skip to content
TAINURA

Cancellation policy

Free cancellation

You can cancel free of charge more than 24 hours before your departure time. We use Dominican Republic time (America/Santo_Domingo).

How to cancel

Send us a message through the contact page with your reference. We will confirm the cancellation in writing.

Pay on boarding

You have paid nothing, so there is nothing to refund. Please still cancel so your seats can go to other guests.

Online payments

If you paid online and cancel in time, we refund you through the same payment method and confirm it to you in writing.